Account and data deletion
App: bikested Last updated: 5 July 2026
This page explains how to delete your bikested account and all associated data, exactly what is deleted, and what we are legally required to retain for a limited time.
How to delete your account in the app
You can delete your account and all data yourself, at any time, directly in the app:
- Open the bikested app and sign in.
- Go to Settings → Account & Security.
- Select Delete account.
- Confirm.
Deletion is immediate and irreversible. Data is removed from the app right away, and from backups within 30 days at the latest.
What gets deleted
- account and sign-in credentials (email, password)
- cyclist profile and profile picture
- garage, bikes and components
- service log and history
- AI assistant conversations
- imported mileage and activity-source connections (Apple Health / Health Connect)
- public profile (becomes unavailable)
- your devices' push tokens
What we retain, and for how long
Due to legal obligations we retain, for a limited time, only the minimum that no longer lets us identify you as a specific person in normal operation:
| Data | Retention period |
|---|---|
| Account deletion record (GDPR accountability) | Email anonymised after 24 months; the remaining record (no personal identifier) kept 7 years |
| Tax records of payments (paid subscriptions) | 10 years per Czech Act No. 235/2004 Coll., on VAT |
For details see the Privacy Policy, section "Retention periods".
Can't access the app?
If you can't sign in to the app, request deletion by email at privacy@bikested.com from the address registered on your account. We will process the request within 30 days at the latest; we may ask for additional details to verify your identity.
Contact
Tomáš Ross – privacy@bikested.com